Lisa: I can't get any work done.
Lisa: I've been on the phone all day with angry customers and our Technical Support department.
Rob: What's going on?
Lisa: Service is down. It's not working in many areas right now.
Rob: Do you need help?
Lisa: Yeah. Can you grab some of these calls?
Rob: Sure. Who should I speak with?
Lisa: You pick.
Rob: I'll take Technical Support. You can have the angry customers.